> ## Documentation Index
> Fetch the complete documentation index at: https://beaver.voc.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# 客户网络问题排查及解决手册

# **网络问题排查流程**

<Frame>
  <img src="https://mintcdn.com/shulex-24109539/7NxdmB4mcw8SoIAc/images/aa2568c5d5474f088a63f081cf2412791949.png?fit=max&auto=format&n=7NxdmB4mcw8SoIAc&q=85&s=3ba3e72f0d0f2b8b913a2085fd96d4c1" alt="Aa2568c5d5474f088a63f081cf2412791949" width="903" height="1303" data-path="images/aa2568c5d5474f088a63f081cf2412791949.png" />
</Frame>

# **Windows系统不走代理设置方法**

1. 打开 Edge 浏览器
2. 打开设置页面
   <Frame>
     <img src="https://mintcdn.com/shulex-24109539/7NxdmB4mcw8SoIAc/images/dd28f4e6-6502-410a-8c90-d3c4b3979301.png?fit=max&auto=format&n=7NxdmB4mcw8SoIAc&q=85&s=6099b57d829c4eab1e9613cd3e3027c5" alt="Dd28f4e6 6502 410a 8c90 D3c4b3979301" width="1920" height="1039" data-path="images/dd28f4e6-6502-410a-8c90-d3c4b3979301.png" />
   </Frame>
3. 进入系统设置
   <Frame>
     <img src="https://mintcdn.com/shulex-24109539/7NxdmB4mcw8SoIAc/images/551009ed-4752-4e82-8165-5d28d5df10e7.png?fit=max&auto=format&n=7NxdmB4mcw8SoIAc&q=85&s=b52e1525dabc60a39850b3bae70858ef" alt="551009ed 4752 4e82 8165 5d28d5df10e7" width="1755" height="817" data-path="images/551009ed-4752-4e82-8165-5d28d5df10e7.png" />
   </Frame>
4. 进入系统代理设置
   <Frame>
     <img src="https://mintcdn.com/shulex-24109539/7NxdmB4mcw8SoIAc/images/2076f2f6-b8ac-4c09-a168-672edb799a24.png?fit=max&auto=format&n=7NxdmB4mcw8SoIAc&q=85&s=85800a0be15562660a7b47aff5ced567" alt="2076f2f6 B8ac 4c09 A168 672edb799a24" width="1755" height="817" data-path="images/2076f2f6-b8ac-4c09-a168-672edb799a24.png" />
   </Frame>
5. 将`*.shulex.com` `*.voc.ai` 和`*.shulex-voc.com` 加入到代理白名单
   <Frame>
     <img src="https://mintcdn.com/shulex-24109539/7NxdmB4mcw8SoIAc/images/33f8f62f-7b52-44f7-ae6e-cba8f17b9b7a.png?fit=max&auto=format&n=7NxdmB4mcw8SoIAc&q=85&s=225acfdf5654d24c37bd948396cbfae1" alt="33f8f62f 7b52 44f7 Ae6e Cba8f17b9b7a" width="1333" height="744" data-path="images/33f8f62f-7b52-44f7-ae6e-cba8f17b9b7a.png" />
   </Frame>
   <Frame>
     <img src="https://mintcdn.com/shulex-24109539/7NxdmB4mcw8SoIAc/images/2c95574e-9442-4589-9644-4925884134a7.png?fit=max&auto=format&n=7NxdmB4mcw8SoIAc&q=85&s=0ea4106ea0aa556194730f96fcbcfa25" alt="2c95574e 9442 4589 9644 4925884134a7" width="1864" height="2026" data-path="images/2c95574e-9442-4589-9644-4925884134a7.png" />
   </Frame>

[https://desk.shulex.com](https://desk.shulex.com) 使用慢，则尝试[https://desk-cdn.shulex.com](https://desk-cdn.shulex.com)  [https://desk-cn.shulex.com](https://desk-cn.shulex.com)